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Privacy Policy

Last updated: November 29, 2025

1. Introduction

At Daiyamondo, we are committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to safeguard it. By using our website or placing an order, you agree to the data practices described here.

2. Information We Collect

We collect information to provide better services to you. This includes:

  • Personal information: Name, phone number, email address, billing/shipping address.
  • Order details: Products purchased, payment method, transaction details.
  • Technical data: IP address, device info, browser type, pages visited.
  • Communications: Messages sent via WhatsApp, email or contact forms.

3. How We Use Your Information

We use your information for purposes including:

  • Processing and delivering your orders.
  • Sending order updates, tracking details and support responses.
  • Improving website performance and user experience.
  • Detecting and preventing fraudulent transactions.
  • Providing customer service via WhatsApp or email.

4. Sharing of Information

We do not sell or rent your personal information. We may share data only with trusted third parties for legitimate business operations:

  • Courier partners for delivering orders.
  • Payment gateways for secure transactions.
  • Service providers (hosting, analytics, security tools).

These partners are required to protect your data and use it only for the purpose of providing their services.

5. Cookies & Tracking

We use cookies to improve your shopping experience—such as remembering your cart, analyzing traffic, and showing relevant products. You may disable cookies in your browser, but some features may not work correctly.

6. Data Protection & Security

We use technical and physical safeguards to protect your data, including encryption, secure servers, and restricted access. While we follow industry best practices, no online transmission is 100% secure.

7. Your Rights

You may request the following at any time:

  • Access to the personal data we store.
  • Correction of inaccurate information.
  • Deletion of your account data (if not required legally).
  • Opt-out from promotional messages.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a revised "Last updated" date. Continued use of the website means you accept the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is used, contact us:

This Privacy Policy is for informational purposes only and does not constitute legal advice.